Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I just want to check my account, nothing now showing. Bills, data usage etc
I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...
Why is this playing up and my phone not working
What is all this
Hi,I recently transferred for BT to EE when I had Full Fibre 300 installed at my house on the 28th April 25. My EE app still does not shoe the broadband account (as of 13th May 25). If I try logging onto my old BT app it stats my broadband is no long...
is anyone else having problems with logging into the my EE app as I’m struggling to login
Hi
[Mod edit: postcode amended- please avoid disclosing personal information public forums]
I’m having the same issue with my pay monthly sim, I’ve submitted my information and it’s telling me it’s wrong when I know it isn’t
