Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Every time I try to look at the deal available on my accounts for tv/broadband etc.. I get this error.Any ideas EE?Sorry, looks like a technical errorPlease call us on 0800 956 6000 and we’ll try to get things sorted.
Just tried to upgrade to a pixel 9 with essentials plan, the deal showed 27.00 per month but after putting this in the basket it changed to 42.00 per month. I want to remove this from my basket no but there does not seem to be any way to achieve th...
I keep getting this message i have tried two different devices on line and on the app. Changed my password I am trying to see how long I have left on my contract
Good morning all.I was on the chat this morning and was just about to order a TV when chat went down, can't even order online anymore, tried to ring CS but kept putting through to an answer phone
Please con u take lock off adult content
Every time I try to log in to my EE account I get the following message : We're unable to retrieve your account details right now. I am told to log out and try again later. Same message appears!
I have never been able to access my billing details. Just the "Somethings gone wrong" page jumps up.Looking on Google, this has been going on for years, why can't EE's IT dept sort it?It's a standing joke and together with the "non-sticky" IP address...
Hi Everybody I have problems with my app account because link divice not working I would like join together with my phone number. I don’t see using my data, billing etc. Can someone help with that please? Do you know how fix this or ideas?Thank you
