The EE Community

Upgrade anytime

Hi I’m wondering how to change upgrade anytime on my contract as it’s getting abit pricey to keep every month 

My EE data shows as open wifi, I have tried to make it private w/out success ☹️

1. This has been on going for over 2years.2. please be patient with my narration... here we go ...My EE number was hijacked , EE account deactivated, and in that process my 3 month old Samsung Z fold 4 fell culprit of this attack and therefore has ne...

Forgotten Pass code

My daughter has changed her password code and can’t remember it is there anyway to get into the phone without doing a reset as she doesn’t want to loose all her photos

TV Handset

 When we were switched over to EE the Engineer provided us with a new handset for the TV and we had to return the existing one - which we did.  NOW this new handset takes ages to turn the TV ON - but even worse having (we hope) turned the TV off befo...

suspected spam

Hi had a call from a private number today about sending a new sim card to all EE members because since joining BT there has been problems with signal drop out ( i have had no problems )  any way i was sent a pin no to change my password which i didnt...

ALL THE BEST 👍🏽

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

EE Tv pro box

Just received my EE TV pro box can I plug it and start using it  my fftp is live with sky  broadband moves over next Wednesday 

My payg £10 top up was declined because of receiving new bank card, i topped up

Sudden unexpected termination charges

I recently had an email from EE inviting me to an early upgrade to WiFi 7 in March 2025. It also said upgrading pre 31/3/25 avoided any annual price increase until April 2026. My fibre broadband at the time was excellent but as I was ‘invited’ I upgr...