EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596923 Views
  • 0 replies
  • 12 Helpful

Re: Sort out the bloody app

The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now 

Rickyt1 by Investigator
  • 403 Views
  • 1 replies
  • 3 Helpful

Resolved! Re: App login not working

Having severe account woes here too, and not for the first time This time, after not logging in for a long time (couple of years?), my account seemingly disappeared. Couldn't log in. Error messages when I tried to reset the password (just in case, bu...

Re: Online upgrade area of website isn't working

I'm having the same issue. Been trying to upgrade for a week but the upgrade button isn't a link, it's just a graphic. I've tried 2 browsers and the app, all the same. I can't call as I'm hard of hearing and I don't have time for live chat again as y...

Redpaul1970 by Established Contributor
  • 658 Views
  • 5 replies
  • 0 Helpful

EE App

I have had the EE app running perfectly for the past 6 months, but as of this month it just doesn't work at all. For some reason i can't get past the log in page and or I get error messages. Is anyone else out there having the same issue, does anyone...

Pablo1982 by Investigator
  • 1044 Views
  • 11 replies
  • 0 Helpful

Resolved! Billing

When will your billing on your app and the generic letters actually match up. You write to state I’m in credit and have nothing to pay this month , then in the next breath tell me you’re going to suspend my services. So far since renewing my business...

Dottys by Visitor
  • 432 Views
  • 1 replies
  • 2 Helpful

Resolved! Yea my app & website is down, last minute maintence.

Yea my app & website is down, last minute maintence. I'm  really annoyed as I needed to pay a bill by today. But had busy/hectic day. , then when I tried to get on either to pay I'd down [Mod edit: move to own thread and add title]

Missy80 by Visitor
  • 459 Views
  • 1 replies
  • 1 Helpful