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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 616696 Views
  • 0 replies
  • 14 Helpful

Maintenance on the app and the website

So my account will not run as normal cos I can now share data with my stranded son. Absolutely useless. Really considering just quitting EE. Been crap signal since the T-Mobile/Orange merger and can't do what you need when you need it.

Lekendri by • Visitor
  • 407 Views
  • 2 replies
  • 0 Helpful

Resolved! EE App Poor performance. Cannot complete speed test

EE App is one of the worst functioning Apps availableI have NEVER been able to run a speed test successfully using any of the app speed test options.This has been the same ever since I changed from the BT App to the EE app.I can see that many other u...

Apt1846 by • Visitor
  • 415 Views
  • 1 replies
  • 0 Helpful

Resolved! App & Website Down

The annoying message “we are working on it” on both the app and website. Does anyone know when these will be back up and running please?! 

R4i1 by • Visitor
  • 423 Views
  • 1 replies
  • 0 Helpful

Resolved! No internet in retford

Been two days and I cannot get in the internet and the app is being”upgraded” so cannot even report it! How do you report a problem when the EE app and website are under maintenance or construction??? 

PWB2 by • Explorer
  • 338 Views
  • 1 replies
  • 0 Helpful
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