EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Is there a live chat that I can access from a PC or Laptop?

Hi, I am an EE customer. My mobile phone isn't accessible atm as it has been stolen. I am wondering how I can talk to somebody online, using a PC or Laptop. I have access to whatsapp, and can get to the website, but I can't seem to find any way to sp...

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

Ee app

Is anyone else having problems accessing the re app

Unrecognised devices on account

Hi communityThe only apple product i have right now is iPhone 16 turquoise blue noapple watch ,no laptop ,no desktop mac and only android have too is Samsungx115 tablet that's it ,can removed and deleted those unrecognised device onmy account please.

Why can i not get into my mobile EE app

For the last few weeks now I can never get into my EE mobile app, there is always a problem and trying too get hold of EE is a nightmare there isn't anything there to help to get this resolved.

HELP

How do I change my card payment details?

EE APP PROBLEMS

Ee app won’t recognise 02 mobile number,so can’t get bills online

Resolved! parental controls

i am logged into the ee app yet when i go to manage > settings the parental controls says 13+ and i am not able to change it as it says “these settings are managed by the bill payer” however with my contract there are two phones on it and neither of ...

Resolved! Re: Cannot log into my EE account

Hi, i am having the same issue. I have tried logging into the ee app on my iphone, laptop, friends phone. I have tried logging in online on all those things, and each time i get an error message, saying 'sorry we cannot complete this right now' or 'w...

Resolved! Billing/Plan Details on App

Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...