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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 610816 Views
  • 0 replies
  • 12 Helpful

Resolved! Master Contact

Hey i have two devices and need to set my mobile as the master contact as keeps sending texts to my old device which is still in use 

Mark1406 by Visitor
  • 373 Views
  • 1 replies
  • 1 Helpful

Resolved! Account not linking services

I used to have an account from previous contract, which now says "your account is now closed" but I have since started a new SIM and linked the new service as it said, it said all went through. But the new SIM hasn't come across and it still says acc...

Perks842 by Visitor
  • 443 Views
  • 2 replies
  • 1 Helpful

Resolved! MyEE app

Hi, not sure if anyone is having this issue.Ever since I enabled passkey on my EE account via the app, I've noticed that it allows me to enter my email, then request my biometric login, process it, and then redirect me back to the login page, like it...

Anime1 by Contributor
  • 1214 Views
  • 5 replies
  • 3 Helpful

Resolved! Linking device

Don’t know if anyone can help or has had similar problems I rang ee yesterday after my device not linking to my app and after a phone call I got told it had been linked and would take 24 hours for my device to appear on my app but still hasn’t happen...

Rederz by Investigator
  • 492 Views
  • 1 replies
  • 2 Helpful

Resolved! Not able to link my sim on app to account

I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...

Resolved! My EE app is not working and can't let me register

I am trying to register to the EE website as well as to the application for the first time, but it is not letting me in. I always get stuck in the 'link' section in the application registration. After Register and Verify, when I was asked to put a ph...

ee issue 1.PNG
vb908 by Investigator
  • 1685 Views
  • 5 replies
  • 2 Helpful