Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am told that I can only access my account via the EE app and not via to the website. I cannot download the app as I do not have a smart phone and my Kindle Fire will not support Google Play apps. So despite being sent an email to say my bill is r...
I have anxiety and don't like phone calls and struggle understanding i have always relied on chats rather than AI crap they try and shove everyone on.I have been an EE customer since 2016, im due an upgrade which i want sim only, with nhs discount an...
Unable to access online business account on browsers or EE mobile app. Username and password are correct. Have tried multiple browsers, two computers and 3 different broadband providers.We can't load this right nowThere's a problem getting the inform...
2 mobiles on one account with the email address ending gmail.compurchased broadband in a shop - they couldn't do it under the gmail.com account so in order to complete the purchase they used the same address but with googlemail.com at the end.downloa...
The EE app is not working and I can not see whens the next date of payment for my monthly pay plan is .
How to see the bill in Eee apps
The EE app has gone so beyond bad it's ridiculous. Every update they push out seems to make it worse. Constantly crashes, doesn't show current stats for data and usage it ALWAYS says there's a technical issue and unable to show info. I've already sai...
Hello I have downloaded the app & it works the first time but on logging back in I just get a screen that says we need to access your device. The screen never moved on from this prompt & the only option is to delete the app & start again but with sam...
