Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought ...
I have received a text message for weeks now since upgrading saying a device agreement document is now available. Log in to view. I cannot for the life in me find this document anywhere. Any help appreciated.
Have been trying to log into my account for over a week now and keep getting error saying "we can't load that right now" or "sorry there seems to be a problem" I've uninstalled it and put it on again but it's still not working, I've been unable to gi...
I apologise in advance if this has already been mentioned elsewhere, but does anyone else have a problem with not being able to see any phone upgrade options at all? all I get is a blank page except for the header andthe usual terms of service etc me...
Seems EE are missing out on potential upgrades because it is not possible to select the Upgrade button via their app or web site what is going on here?I have seen other posts and the usual lazy EE replies to call 150 but I’m not doing this can they f...
I can’t link my device to my profile via the website and I can’t identify the My EE app on Google play.
