Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is there anyway to change the text flow/alignment in the Google Play Store, EE app, text description? It's odd!ee app text description - Google Play Store
I am writing in response to your recent text message regarding my new contract and arrival of new SIM card for my mobile phone.Unfortunately, I have yet to receive the new SIM card, and as a result, my old SIM card has been disconnected, leaving me w...
When I go to ee.co.uk, I often get a white screen with just the word 'BLOCKED' in the top left hand corner.This persists even after I've cleared cookies. Any ideas?I'm using Chrome on Windows, over Plusnet full fibre.
I’ve got a notification showing on the EE app and I can’t remove it, there’s nothing in the app I can do to remove it.I’ve turned off notifications and turn them back on again and this doesn’t solve the issue. I’ve removed the app and reinstalled and...
Hi. How do I change the name of the account holder on my phone number? Thank you
How do I turn off the age restrictions
I'm trying to use the EE app to order a new Sony TV but can't get app to tale osyment detail, so item won't appear i basket. Any help welcomed
How can you email inbox is full?? As a disabled customer email my preferred method of contact, but the email cannot send you to your inbox
Can’t wok out how you view or download a statement now??
I have been a broadband customer for 13 months, I am interested in getting a monthly SIM card but every time I try, it directs me to my account that says “hey {name} it looks like your account’s still being set up! I have tried on the app and differe...
