EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613166 Views
  • 0 replies
  • 12 Helpful

Resolved! EE app isnt working

Why can't I login to the EE app. I put in my username but as soon as ive continued after entering my password it just kicks me back to the login page. Its also said its trying to open the app which ive already opened. Is there a way of getting on my ...

TCow75 by Visitor
  • 554 Views
  • 2 replies
  • 2 Helpful

Resolved! Linked device in moble app

I have two account in EE service, and i try to link my devices in the app, always said "We're having trouble linking your products" and told me try again later. I have try a lot of time and still can't link to my moble,Also, I book an appointment to ...

tony1914 by Visitor
  • 438 Views
  • 1 replies
  • 1 Helpful

Can’t link account

I’ve had my new phone now for a few months , and I can’t seem to link it to my account to check for balance etc , I did transfer my old number to this but the number my new sim cam with still shows of if I am writing a text ? And not my old number th...

Cateye by Visitor
  • 408 Views
  • 1 replies
  • 2 Helpful

Internet

Typical when I come to use the app to turn the Internet off for my son‘s Xbox it’s always down

Vicky8900 by Investigator
  • 301 Views
  • 1 replies
  • 1 Helpful

Resolved! I can't link my eSIM to the EE app.

I haven't been able to link my eSIM in the EE app for several days.I get this message:We're having trouble linking your productsYou can try linking again or come back later when we've fixed things.I'm entering the correct phone number and email (the ...

vaksonov by Explorer
  • 536 Views
  • 3 replies
  • 2 Helpful