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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 597012 Views
  • 0 replies
  • 12 Helpful

EE App - business to personal

I recently moved from EE business to SIM only personal account. I can’t get the EE app to work because it thinks my account is closed. I want to use the same email address so how can I make the EE app realise I am now in a new SIM only situation? Tha...

GDE1 by • Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful

Gifting data

When and how can I gift data to my family members accounts without the AAP working? 

MHO_786 by • Visitor
  • 411 Views
  • 2 replies
  • 1 Helpful

EE App / Website

Why is it that EE can’t get their app right?  I’m sick and tired of it being offline when I really need it to gift data.  Apparently they are always trying to ‘improve it’.  I’d rather they just left it alone.  I seriously don’t care about the jelly ...

Resolved! Managing my account

I cannot currently manage my account on the app or the website, it is not possible to log into either because EE are ‘working on their services’  They state that for urgent enquiries I can call 150, but the recorded message there states office hours ...

Di333 by • Visitor
  • 496 Views
  • 1 replies
  • 1 Helpful
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