Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Been a mobile customer for a while and noticed the app being unavailable due to updating quite often but was never an issue! I’m now however a broadband customer and I’m wondering how it is I’m suppose to control my router whilst the app is updating?...
I am a existing customer and would like to purchase the 24-month contract for existing customers online. However, for three consecutive days, I tried to log in with different smartphones and desktop computers to purchase the summer limited sim only p...
Unable to access my account
Hi, Has this option to contact EE this way been removed? I’ve tried on the app and on the website but still cannot get the message us button to appear. is there a way to email them instead? Thank you
Every now and then I receive text messages from EE stating that there is a problem in my area, there is a link to the service status checker to look for updates (ee.co.uk/help/service-status). I have tried this service on numerous occasions and have ...
How can i find live chat with EE
Is there a way where I can access my phones text messages on here. Does the community keep a back up?
Could someone please tell me why the chat feature isn't available?
Have been trying to get EE to merge my mobile and broadband accounts which are on separate email IDs to the same ID so I can access them both easily on the app. Every time I try to do this on the app I am told the accounts are already linked but my b...
