Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can't seem to find any details of my mobile phone on the app or website, I can only see my broadband, it's not a new contract. Thanks
I'm trying to link broadband to my mobile phone account.
having problems with the EE App I am unable to sign into it or sign into my account on my PC. And it seams other people are having similar experiences. with this issue being percent I am unable to check my bill with EE (phone and Internet) looking fo...
I joined EE from 3 back in April since then I have been happy with the phone and signal and I must admit when I have spoken to EE they seem very helpful. As a business we would like to get copy invoices. This should be relatively easy, just log in an...
My EE id has been set up with wrong email. I can log in with the wrong email (googlemail), but I have already created an account with gmail. Can someone help with this?I have contacted CS and they said 5 working days. Any way this can be resolved fa...
Is it just me or does the EE app on iPhone not offer any broadband and hub management features?I keep seeing emails and messages saying scan the QR code to manage my device connections through the app but the app does not offer these features. I've ...
I can’t access the app or the website at all. I called EE and they told me to change the SIM which I have done. I also cleared the phone cache history, deleted and reinstalled the app. Nothing has worked. Any ideas about a solution?
once deleted when contract ends can I sign-up with my new email etc fresh account?
My ee id is linked to an old ee phone number which I've passed over to my parent when they needed a new phone quite a while ago, and I recently got a new broadband.Is there a way for me to unlink the phone number and add my broadband to my ee id
