Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Every time I try to log in to my EE account I get the following message : We're unable to retrieve your account details right now. I am told to log out and try again later. Same message appears!
I have never been able to access my billing details. Just the "Somethings gone wrong" page jumps up.Looking on Google, this has been going on for years, why can't EE's IT dept sort it?It's a standing joke and together with the "non-sticky" IP address...
Hi Everybody I have problems with my app account because link divice not working I would like join together with my phone number. I don’t see using my data, billing etc. Can someone help with that please? Do you know how fix this or ideas?Thank you
i want to login into my account
"Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do" Seems like this error message has been posted a number of times but it's still not resolved. Despite showing I'm logged in in the top part the...
App is down, unable to access my account details or controls. any ideas on how long the app will be down…
This new app is pure rubbish can not even get in my account
