EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589192 Views
  • 0 replies
  • 12 Helpful

No data available at beginning of month

Hello there,I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Ca...

Ee

This is a joke every time I've tried to log in theres maintenance being done ‍ getting sick of it now 

Bon1994 by Visitor
  • 314 Views
  • 1 replies
  • 1 Helpful

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...

devifenn by Investigator
  • 10734 Views
  • 73 replies
  • 48 Helpful