Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My app doesn’t working why?
I have a subscription Service on my phone and I’ve just added my partners number to my account to pay for hers aswell but it will not let me start a subscription on her number it just keeps going to mine every time. How do I fix this
Hi I used to have two EE mobile phone accounts. One with my mobile and another with my wife’s and daughters mobiles. I was able to gift data between the two numbers on my wife’s account. Having upgraded my phone to unlimited data I decided to merge...
Hi, I've stupidly entered my Day of birth incorrectly, but can't change it on my EE app profile. It gives you the choice of amending your details EXCLUDING your date of birth (for security purposes I'm guessing).Can anyone advise me how I can do this...
Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please
correct my name adder details (how to?)
What on earth is going on here? I have seen so many posts saying the same thing! I can not access my app or online account AT ALL. Yes I have called support several times to no avail as I get told its an issue, I have tried everything like deleting a...
I have had EE mobile for some years and there was never a problem logging in. Since migrating from BT Broadband to EE broadband the app no longer works; I get a message 'Sorry there seems to be a problem'. I have uninstalled the app and reloaded it...
I want to pause my network.. first time I was going to try this **** sake
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