Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am due an upgrade on 3 of my devices. When I go to upgrade I just keep getting the pop up 'unable to login'. It tells me I can still do what I need to and to choose either of the two options below 'upgrade device' or 'buy new device'. It wont allow...
Ten weeks ago I contacted BT as I wanted to drop Netflix from my package. During this call I was also transferred from BT to EE, even though I didn’t ask for this transfer. Whilst the BT website worked very well, the EE website is an absolute disaste...
Does anyone know what is going on with The E.E. website?Whenever I click onto Bills and Payments, or Plans and Subscriptions a big message always appears simply saying "Sorry something has gone wrong"
Trying to upgrade my phone but can't access the store as it continuously loops and tried to connect before landing on this page:Even trying to access the home page returns me to this page.
I need to check /use my EE up
I Cannot link mobile to app or website150 team cannot link product to app or websiteTech support cannot link product to app or website ( I assume this last one is true as the multiple times its has been escalated to them no one has EVER got back to m...
Hello, I have the ee app on my phone. Unfortunately, I can't use it because I don't have the number I opened the app with. This is the number I don't have access to right now. I want to change my number in the app. I can't receive the code that is s...
I usually login to the Community (& EE) from my main Windows user on my PC. For the last week or so I've been unable to login there. I'm getting the above error msg on Edge & a similar one from Chrome. It not like I'm actually trying to login & prese...
It is the most confusing, maze like website I've ever used.Have a look at this video: https://www.youtube.com/watch?v=APlgocfv4SYThe item in my basket there is about the only thing I could get to add (it's an additional SIM that I do not want).I keep...
