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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593244 Views
  • 0 replies
  • 12 Helpful

Resolved! My Bill is also extremely high

My Bill is also extremely high, approximately double.... and conveniently when I try to check my Bill in the app there is a technical issue... I'm presuming this is a billing error?

Resolved! Update

Yet again this Mobile app is being updated this is a joke it’s every other night this should be done in early hours of morning so please get your act together and sack whoever is authorising this what a let down 

Tony5725 by Investigator
  • 546 Views
  • 3 replies
  • 4 Helpful

My locked account

I have had a request from EE to unlock my account as they are  unable to take a payment. I am wondering if it is genuine or a scam. 

080241 by Visitor
  • 431 Views
  • 2 replies
  • 1 Helpful

No data available at beginning of month

Hello there,I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Ca...

Ee

This is a joke every time I've tried to log in theres maintenance being done ‍ getting sick of it now 

Bon1994 by Visitor
  • 322 Views
  • 1 replies
  • 1 Helpful