Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've been trying to purchase a new phone and contract but when I click to check out I am returned to the home screen. This is the same on the app and website. When I try to log in I'm told that my account is now closed and when I try to create a new ...
I’m trying to upgrade my phone and when I sign in it’s gives me a yellow box aaying it’s unable to, its been doing this for the past week and half.
I want to change setting so kids can use internet while they are on holidays and the app is working so I can’t changed the time. It’s frustrating me.
everytime I try to add my Mobile to my account so I can keep on top of billing etc it doesn’t let me and says there’s an error how do I do it can someone help me please do I need to call ?
I am also unable to get the gift data page to load. I just get a grey blank screen with no info. I'm on a Google android phone. This is very inconvenient because I only start with 250mb each month and have to gift myself data from my wife's allowanc...
Most of the week the ee app to deal with parental control thats all i get , I’ve deleted in re installed it still always app being improved when i need all week due to keeping my son in his consistent sleep schedule with his adhd
