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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 593361 Views
  • 0 replies
  • 12 Helpful

Resolved! We can't load this right now

I have had EE mobile for some years and there was never a problem logging in.  Since migrating from BT Broadband to EE broadband the app no longer works; I get a message 'Sorry there seems to be a problem'.  I have uninstalled the app and reloaded it...

Not helpful

I want to pause my network.. first time I was going to try this **** sake

Von71 by • Visitor
  • 377 Views
  • 2 replies
  • 2 Helpful

Resolved! Kicked out of live chat

I was in the process of adding a phone to my contract but I have been removed from the chat. I now don’t have the ability to live chat and I keep getting PIN codes through text message to try and reconnect. 

Jcousins by • Visitor
  • 438 Views
  • 1 replies
  • 4 Helpful

Resolved! Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...

wottonview by • Investigator
  • 1430 Views
  • 10 replies
  • 14 Helpful
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