Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I change my email address as I no longer have access to my old one
I recently moved my BT family sim ftom BT to EE but the app won't let me link my mobile it just says ' great we've found your products, but when trying to link it says already linked to another account.I am now doubting the move as this seems yo be ...
I having trouble to ay my bill I use pay online my broadband phone and couple months been Acord, I need help
Hi,I always visit the website to view and download my bills.I have tried today and yesterday but every time I click on Bills & Payments or view my bill nothing happens.!!!Is there a problem with your website?
When trying to add a new card (Starling Bank Mastercard debit), the 3d secure pane does not load and shows ERR_BLOCKED_BY_CSP. Has been like this for days, I gave up and used a credit card from another bank for which the 3d secure works. Please fix...
More EE hassle and incompetence. When I try to link my new Sim to the App, it tells me that I need to present ID in a store or call first. Having spent 12+ hours on calls to EE (typically on hold for 30mins) since we moved from BT 3 weeks ago with T...
When logging into this community site to make this very post, the login page for the password has a section called Passkeys. This is what it says when clicked on:PasskeysPasskeys are a new alternative to passwords.When you set one up, a pair of secur...
Why is no one responding on live chat? Been waiting over 2 hours now!! Absolutely ridiculous!!
Hi I can't get onto my account to get perks code Can anyone reset account please..
When I try to log in to the EE store in order to make a purchase, after I've entered my password and clicked sign in, the password field auto populates with dozens of characters and my log in attempt fails. I've tried this on my Samsung 24 Ultra and ...
