Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I keep getting a message saying that I haven't paid my bill but when I log on to either the app or online it says that I owe the monthly amount but when I click on the to pay it says I owe £0.00. I have paid my bill because I have the confirmation vi...
Unable to link my ee sim and mobile to the existing ee broadband account Says it is already linked to the other online account spoked to 2 customer service people said it is a technical issue will be resolved in a weekNow its more than a week but sti...
I switched to EE mobile network and broadband on Jan 23, now i still cannot link my billing account to myEE account. Further checked with the staff in the shop, it is found out that the staff wrongly put the temp number of the new sim card as my con...
I want to look at my upgrade options, ive logged into both the mobile app, as well as the desk top EE site, the tab appears to click on - BUT ... it does NOTHING ???? Is the EE website broken ?I haven't been able to look at upgrade options now for ov...
Hi all,I have looked on the EE app and on the website and cannot find where to change my billing and delivery address. I can see the help things about changing but cannot see an actual place to change it. Any help appreciated! Thank you
how many others are still getting this fault? I'v also went on to cancel my 2 of my contracts and they are offering me a cracking deal (unlimited everything and roaming for £12pm) but instead of leaving but won't actually let me accept it! It tells ...
