EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593405 Views
  • 0 replies
  • 12 Helpful

Resolved! App update

This is a total joke every other weekend they are updating this app never during the week or early hours 

Tony5725 by Investigator
  • 363 Views
  • 1 replies
  • 1 Helpful

Resolved! Terrible app / website

Please fix the issues with your app and website.  I cannot see my products, link any new ones, see my bill or make a payment.   For a small business just moved to your service this is not acceptable. 

GregD1 by Explorer
  • 434 Views
  • 2 replies
  • 2 Helpful

Unable to load right now

Hi all when I try to login to my ee app it logs me straight back out, and also when I log in to the EE website and click on my profile it just says “we can’t load this right now” and I can’t access my account to check my bills etc…. id appreciate any...

Ashley144 by Investigator
  • 2759 Views
  • 14 replies
  • 12 Helpful

Resolved! EE App won't link products

I switched from BT to EE back in March - not only did it nearly take a month to reconnect the landline and new broadband, but I am now left paying for paper bills whilst I cannot get the EE app to recognise my account and link the landline and board ...

Ribaudo by Explorer
  • 1221 Views
  • 3 replies
  • 5 Helpful

Resolved! Billing

I have been trying to down load my bills on the app and also through the website as well as messaging 150 with BILL and no response.   Is anyone else having issues viewing there Bills?