Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi could you help me change my address
Yes. It says that it is unable show the phone’s data. I am trying to gift data to my dongle and receive the same message.
I’ve been in the message us feature in the app now for 5 hours waiting on a response. 3 people have answered with “we are checking for you now” and never returned. The last person was 3 hours ago.
Has anyone else had issues trying to access the ee site, i get the landing page then click on the link and it takes me to a page saying blocked
I bought a new SIM card and had it swapped to a Pay Monthly via a phone call. It’s been about a week since doing so and when I try to link the account, I get told to call 150. They in a nutshell have said there isn’t much they can do and to just try ...
Have tried for a week, the last conversation with EE was that the server was down. After a week, nothing improved. Still can’t link my current phone number to EE app while I can use data, but cannot make any call.
My ee app not working again. Called CS 2 days ago to escalate as couldn't gift data. Still not working today. Tried reinstalling the app and clearing the cache. No joy. @EE please fix. Always an ongoing issue.Why for the number 1 company??
Hi all, i think i may have remove something from my EE account and now i can’t link back to see my bill and everything. I have monthly bill not pay as you go, but i have tried to top up £1 pound, because i have seen some post about this, and still n...
Hi I have transferred from BT and have set up an account with EE, I have two questionsWhere can I view my billWhere is my 9-digit account number the one on the email starting with GB ******9351 doesn't work as it says it needs to be 9 digits long Tha...
