EE app and website

Resolved! FlexiPlan Query

How do I find out how long I have left on my flexiplan? The app doesn’t work as I no longer have a contract as such and every number I call to speak to someone isn’t working    

Resolved! Can’t use call protect on my app

Like others here I have tried to get my app fixed as I can’t use call protect . It’s says there is a problem and it’s EEs fault I have uninstalled app and reinstalled. Turned my phone on and off . I can access the service on webI have reported the fa...

Resolved! Mobile payments

My EE is taking money from my account every 2 weeks whereas it’s supposed to be a monthly subscription for my phone

Resolved! Business plan ending apparently but i,m a pensioner and don,t have one

Resolved! Hi

I cant look up my balance

Resolved! Mission Impossible... Or Just Painfully Slow?

Hello Community Members - is there still a (relatively) simple way to communicate with EE/BT Customer Service? I have had separate BT Broadband, BT TV and EE Mobile accounts for years and now that I'm currently out-of-contract and available for renew...

Resolved! I can't access my email address any more

Hi all, how can I know what email address is associated to my EE mobile number? I got 2 numbers, one is fine and I received emails  and the other one I think it's connected to an email which  I cannot enter any more.EDIT: I found out that my phone is...

Resolved! Second SIM billing

If I add a second sim to my existing account (existing contract is sim and phone) will it be billed separately, or will there be a single transaction each month? Thanks