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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I change my card payment details?
Ee app won’t recognise 02 mobile number,so can’t get bills online
i am logged into the ee app yet when i go to manage > settings the parental controls says 13+ and i am not able to change it as it says “these settings are managed by the bill payer” however with my contract there are two phones on it and neither of ...
Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...
I am moving house and do not know how to get in contact with EE to give them my new address. I would love to talk to a human being if possible.
Your website is working very badly. I already called EE in 2024 and was told that something will be done about this, but nothing has changed. What is going on?
Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app
Upgraded phone today. An unrecognisable number along side mine has appeared on my EE app account ? Unable to get through to EE !
I have 2 new sims from EE, I'm trying to link the sims to my account and the linking keeps failing. I have entered 4 different pin numbers that the system sends and it still won't link to my account. Now getting fed up as I can't see any way to now t...
Hello, I have a question as to why I see this message when I open the app.Thank you in advance for any help, regards.
