Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've changed address but can't change online as service is constantly down. Can I change address in the shop. Thanks, Craig
My phone has been stolen, but the only way it seems to contact EE is by calling them -- how can I call them if I have no phone? I cannot see any online customner support -- HELP, how do EE make themselves available to people who cannot make a phone ...
In short, I left EE and came back 4 weeks later. I cannot now use the app with the same number. Just get account closed message. EE associate says I can't use it without a different email address. Even then, as soon as I put my number in, I get an A...
Anyone else having problems with upgrading and it comes up with this message …. When It says log in I do then i go into the upgrade page and then I drop down banner says “Unfortunately, we couldn't log you in, but you can still buy or upgrade - just ...
Even though I have an active EE SIM plan, I am unable to do anything on the website, I don't even see my plan or subscriptionActually I have an active SIM plan---------------------------------------------------------the screen I see when I clicked op...
Hi how do I link up my phones on my iPad EE app?
I'm so frustrated right now. I switched my broadband from BT to EE as they have been promoting!I already had an EE account which had been used a long time ago for mobile dongle but inactive. After the switch, I don't have access to my new EE broadban...
