Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
If I add a second sim to my existing account (existing contract is sim and phone) will it be billed separately, or will there be a single transaction each month? Thanks
The EE app is really bad, and so is the website.Trying to upgrade my phone for the last few months (still getting charged full price each month), the app says I'm not eligible for an upgrade, and the website doesn't have an option for it.Constantly u...
Is there a way to name or identify each different mobile device on the app?Thanks
Why is EE website doesn't work properly? Is it only me or someone else has same problem? Always when I want to click on some product it will say something went wrong or Internal Server Error etc.
I have ordered a new phone and received a text message teeling me to check a document I have been sent.I log in - using chrome on a home Computer, NOT the app - and cannot see any documents att all, anywhere.I checked the forums and a previous soluti...
Hi I added another number to my account how do I remove it
I obviously have an EE account and since I am posting on here (using my PC) I have a logon and password I have downloaded the EE Ap (The only way to see your Bill) but it will not allow me to logon it says my password is wrong are there two logons...
For the past 4 weeks 9 (I kid you not) I have been trying to get through to EE with a query. I can NEVER get through. With all the wait time added on hold, it must be over 4 hours in total. I've literally just given up now. This is disgustingly a...
Hello,I am trying to upgrade my phone and add an EE perk for 20% off. I’ve generated 2 codes and both are coming up invalid. I’ve googled for some answers but none of the solutions are working. The phone plan is not already discounted, I’ve cleared a...
