EE app and website

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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8624 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22575 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 476522 Views
  • 0 replies
  • 12 Helpful

App & EE website login

EE website and App login. Absolutely rubbish. Been constantly intouch with EE only to be told wait between 5 minutes and 7 days still not able to login. How the he'll are we supposed to see our bills, usage Invoices etc. Enough is enough now sick of ...

Reiki by Visitor
  • 327 Views
  • 1 replies
  • 3 Helpful

Resolved! New Sim Only Contract - New Customer

I have been trying to get a sim-only deal as a new customer. I signed up for an account however, when I click on shop to purchase a sim only deal I get redirected to the following page.   I have tried to purchase a sim-only deal without signing up fo...

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Ee mobile

I have had to set up a new email to see my new EE Broadband.. this required deleting existing EE app and starting a new one...however I cannot now see my phones  ??  It will not let me link to new app says existing application exists...This is gettin...

Fredcom by Visitor
  • 284 Views
  • 1 replies
  • 2 Helpful

Resolved! Pin

Hii have a problem with my EE app im trying to log in and I need a pin? I don't have any and don't know where to look

There is no option Bills & Payments?

There is no option Bills & Payments? Where is it exactly?! I've searched a lot and there's no clear answer to this. It's a bit inconvenient. Please make more clear guide to  remove payment and catd details.

Sherryq by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

ÊE

Why can’t I seee my bill online or pay 

Holl6 by Visitor
  • 273 Views
  • 1 replies
  • 1 Helpful