Hello @John1115 ,
Welcome to the community,
If you go into the App or on the website and log into your account, click on manage at the bottom and then Mobile and Sims, you can check there and click on documents as well.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
