EE Saying I'm not account holder?

[Beccy85]

Hi all

I'm having trouble accessing all my details as EE is telling me I'm not the account holder for some reason- can anyone advise on how to sort this, without having to call EE directly? 

Thanks

[Chris_B]

@Beccy85  that because you’ve set yourself up as an account user and not as the bill payer you can change this from within your online EE account.