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EE app updates but still rubbish and doesn’t provide a good experience

Vinnyissa21
Visitor

I’m trying to understand why EE mobile app has so many maintenance and updates but still continues to be rubbish with features missing, giving errors or just not working. What in the roadmap for this app?

can you just get rid and design an app that actually works your competitors can do it so why can’t you Mr BT /EE ?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Vinnyissa21  It’s not the app it’s EE accounts that go offline for maintenance and with accounts going offline it takes the app out of service as that’s a portal to your EE  account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.