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How to find my proof of purchase documents so that I can claim my free Samsung w

Richardbu1
Visitor

Hi, does anybody know how to access my proof of purchase documents via the app so that I can claim my free watch please 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Richardbu1 

Thanks for coming to the community. 

As @Chris_B has advised, the proof of purchase would be with your order, or if you ordered in store, all the details will be on the documents provided. 

If you need any extra details or no longer have the proof of purchase to upload, please call us on 150 and the team will be happy to help. 

Thanks. 

Leanne. 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Richardbu1  You got that when the phone was delivered.  Ie it’s the paper work that was inside the package the you received 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Morning @Richardbu1 

Thanks for coming to the community. 

As @Chris_B has advised, the proof of purchase would be with your order, or if you ordered in store, all the details will be on the documents provided. 

If you need any extra details or no longer have the proof of purchase to upload, please call us on 150 and the team will be happy to help. 

Thanks. 

Leanne.