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Proof of purchase for Sim free order

JakAhmed
Explorer

I recently bought a Samsung handset sim free however there doesn’t seem to be any proof of purchase with the handset inside the packaging. Usually for online orders we are provided with a dispatch note or paperwork but there was nothing. 

thanks in advance 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Welcome to the Community, @JakAhmed 😊

We have a dedicated team for queries linked to electronics orders (including SIM-free handsets), so if you give our team a call on 0800 079 0062, they'll be able to check this out for you.

You can also find more info here:

EE Tech orders including accessories and SIM-free handsets | Orders And Returns Help | EE

Peter

View solution in original post

2 REPLIES 2
Peter_W
EE Community Support Team

Welcome to the Community, @JakAhmed 😊

We have a dedicated team for queries linked to electronics orders (including SIM-free handsets), so if you give our team a call on 0800 079 0062, they'll be able to check this out for you.

You can also find more info here:

EE Tech orders including accessories and SIM-free handsets | Orders And Returns Help | EE

Peter

Hey Peter, thanks for the reply. Will give these a go 🙂