Hi,
Hoping someone here can point me in the right direction! I'm trying to buy a SIM-free phone on the website, but EE is throwing me a curveball.
At the moment there is a very good offer. I also have the option to spread the cost and add it to my monthly mobile bill. The problem is that the total cost for this option is higher than the phone's price. It's advertised as no fee, no interest, no credit check, so the total price should be the same as the outright cost of the phone.
I've already tried the standard 150 number and Live Chat, but they are unable to help or even point me in the right direction.
Is there a specific team who deals with errors like this, and how can I contact them?
Any help or tips would be massively appreciated!
Thanks!
