Totally agree with you! I was with BT never had this problem until they changed or merged with EE. We've noticed it on a Saturday doesn't help when kids end up staying up until 6am on their game because I fell asleep unwell & the timer wifi down time didn't work. Then that causes problems getting up for school as their trying to catch up on sleep.
Why doesn't EE make us aware the app doing a update or isnt working ? Why doesnt EE do their updates on the app 3/4am?.
COME ON EE HELP PARENTS OUT !! I'm actually considering leaving EE for this reason.
