Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
When trying to add a new card (Starling Bank Mastercard debit), the 3d secure pane does not load and shows ERR_BLOCKED_BY_CSP. Has been like this for days, I gave up and used a credit card from another bank for which the 3d secure works. Please fix...
More EE hassle and incompetence. When I try to link my new Sim to the App, it tells me that I need to present ID in a store or call first. Having spent 12+ hours on calls to EE (typically on hold for 30mins) since we moved from BT 3 weeks ago with T...
When logging into this community site to make this very post, the login page for the password has a section called Passkeys. This is what it says when clicked on:PasskeysPasskeys are a new alternative to passwords.When you set one up, a pair of secur...
Why is no one responding on live chat? Been waiting over 2 hours now!! Absolutely ridiculous!!
Hi I can't get onto my account to get perks code Can anyone reset account please..
I cannot see any of my Bills, Plans or information on the App nor the Website. I just keep getting an error message.I pay my bill by DD, but I want to actually see a copy of my whole bill and usages, as well as the add on's I have.Yes I have reinstal...
When I try to log in to the EE store in order to make a purchase, after I've entered my password and clicked sign in, the password field auto populates with dozens of characters and my log in attempt fails. I've tried this on my Samsung 24 Ultra and ...
I need to check my bill and look at possible upgrade but it says I’m not the account holder. I’ve been with EE for years with the account always in my name and paid by me. I’ve called about this issue before and promised it would be rectified but wit...
helloi want to delete and empty my basket but i cantthank you
Been on bold not since Friday 25.10.25 08:15 , had no reply , went back on today Saturday and still.no.reply , does this work or has it been cancelled due.to.manning.levels Anybody from EE there ?
