cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wont let me re link phones on account

Mattpthompson9
Investigator
Investigator

For some reason my handsets have been disconnected from my account,  I have tried to re link them via the app & website and always says failed & to try again later. It's been this way for months now and I cant fathom how this is still an issue after it being fine for 10+ years.

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi there @Mattpthompson9 

Thanks for coming back to the community.

If you're getting an error message when trying to link the numbers, please call us on 150 and the team can check why this is happening and help you further to get this sorted.

Thanks. 

Leanne.

View solution in original post

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @Mattpthompson9 

Thanks for coming back to the community.

If you're getting an error message when trying to link the numbers, please call us on 150 and the team can check why this is happening and help you further to get this sorted.

Thanks. 

Leanne.