06-02-2026 12:45 PM
EE perks code is not generating - I wanted to order/upgrade but I can't seem to get the ee perks code to generate.
I just get an error message " unable to retrieve code at this current time. if the problem persists please contact your company EE perks representaive"
I work for an NHS Trust and HR are unlikely to be of any assistance this seems to be a problem with EE? The problem appears to be EE
Can anyone assist - the whole thing (and the website not working very well) it making me consider trying a different provider!
Solved! See the answer below or view the solution in context.
06-02-2026 01:14 PM
Welcome to the Community.
I can ask our Perk team to check your account and make sure everything is still active. I'm confident they'll be able to sort it out quite quickly.
I've sent over a Private Message to gather some further details. Please get back to me when you can.
Linzi
06-02-2026 01:14 PM
Welcome to the Community.
I can ask our Perk team to check your account and make sure everything is still active. I'm confident they'll be able to sort it out quite quickly.
I've sent over a Private Message to gather some further details. Please get back to me when you can.
Linzi