EE Perk Code not working

[Stacieshep36]

Good afternoon, I am having trouble with my EE perk codes. I have generated 3 now and none are being accepted. Please can you help?

[Leanne_T]

Hi @Stacieshep36 

Thanks for coming to the community. 

Is the plan you've selected already on offer or have a discount showing?

Which plan have you selected? If you can add a screenshot of the plan in your basket we can see if anything is showing that the perk code is not compatible with. 

Speak soon 🙂

Leanne.