erm app

Sue2112
Visitor

HELP!
I have no access to the EE app every time I try and log in I get a sorry something gone wrong message - I have tried lots of different things  - deleted the app made sure it’s upto date - tried  with a new account - nothing - there is 3 different iPhone models in our houshold and it won’t work on anyone’s 

inconvenience is an understatement - can’t  check your data - or top up any thing - 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Sue2112  Have you asked customer support to reset your EE account? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sue2112  Have you asked customer support to reset your EE account? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.