07-02-2026 01:55 PM
HELP!
I have no access to the EE app every time I try and log in I get a sorry something gone wrong message - I have tried lots of different things - deleted the app made sure it’s upto date - tried with a new account - nothing - there is 3 different iPhone models in our houshold and it won’t work on anyone’s
inconvenience is an understatement - can’t check your data - or top up any thing -
Solved! See the answer below or view the solution in context.
07-02-2026 02:17 PM
@Sue2112 Have you asked customer support to reset your EE account?
07-02-2026 02:17 PM
@Sue2112 Have you asked customer support to reset your EE account?