Still can't access y account

[Stewart1993]

Spoke to support they said the services are still down and apologised but I haven't been able to access it for months now what is happening?

[Elev1]

Would like to know this also. 

[Adavies7176]

I complained twice and still can’t access my app to manage my account keeps saying my account is closed. 

[Rach_H · Accepted solution]

Hi @Stewart1993, @Elev1, @Stinson108 and @Adavies7176 

Welcome to the Community!

I'm sorry to hear about the trouble you're having using your app, and I can understand your concerns. I'd recommend reaching back out to our team about this, and they will be able to log a fault on your account, so this can be looked into in the background, and they can resolve this.

Rach