Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I link my devices
Why can’t I access my account through the app or the website? Everytime I try I get an error message and can’t go any further? I can’t view any of my details? When contacting EE they are saying it’s fine their end and that there isn’t anything on my ...
Anyone else having trouble accessing their bills & statements today?
if logged in i cannot access the broadband section it shows technical error this has been going on for months i have called and logged a complaint it is still in error state if i am not logged in i can see deals fine, is this sitewide for everyone d...
This should not be hard to change an address. But it is
How can I view my bills??
I’m able to login to my account but whenever I do I see… We can't load this right now There's a problem getting the information to you. Try again or get in touch if it's urgent.It’s been going on for ages. I spoke to someone this week who also had is...
EE App and web site is not reachable and always gives the "We can't load this right now" error. I tried on 3 different computers and many browers, the issue still exists. The Bent-EE is also useless and doesnt conenct to an agent long hours.I am abro...
What is going on with the MY EE App or website. each time I go on an log in it never shows my bill I can navigate around the app no problem but I cant see my bills. It always shows a blank page. I have repeatedly uninstalled and reinstalled but with ...
