EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Need to change old email.

HiNeed to change my registered email, i got hacked just before Christmas and have no access to the registered email anymore, can still log in with old email but sends a code to old email in order to change the email.Any ideas ?Thanks

Resolved! mobile phone app

I have a EE broadband account which I can access on the app, but I also have an EE mobile account which is registered under a different email addressCan I get both accounts onto the app?

Resolved! We’re having trouble linking your products

I have been trying to link my eSIM with my account and keep getting the message we’re having trouble linking your products

Resolved! after new app months now.. cant link my old number cant see any info.. any luck

after new app months now... cant link my number cant see any info.. any luck. pay and go . got this number 14 years probably..

Resolved! App not showing devices

I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...

Resolved! Link family members account

I have just added EE broadband to my account to benefit from EE one to save in my mobile plan.When ordering the broadband customer service advised that my partner (who has his own mobile plan with EE) could be linked to me so he can benefit from the ...