Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
2 Months, App and website can see my profile but wont let me manage account.They raise incident and then close it with no resolution???3 lines I have on this account and can't manage any of them.
Ee app says I'm not the account holder. When I set up the acct I pay the bill and my number is the prime number on the acct how do I change this please
Hi,I see from the internet that I am not alone in experiencing EE's rubbish and useless system.It first became a problem when EE moved from a local app to a front door app that accesses a web service, this was unreliable from the get go with circular...
I need too see my call log
I have broadband and mobile with ee.When I log in on the website it always takes me to my mobile details. I used to go to 'bills' and it gave me the option at the bottom to see my broadband bills.That option now seems to be gone.I cannot find any wa...
Hey I have been offered a free early upgrade but when u try to do it online it comes up with. No plans available on every phone. I have rang and there can do upgrade but I am unable to get the deal online and are wanting to charge me and extra £20 i...
I have seen alot of people stating this app never works i have recently merged from BT biggest mistake ever! i have spoken to tech team twice said they was sorting this issue i cannot access my internet controls nor can i even see my BILLS!! i never ...
I recently moved my BT family sim ftom BT to EE but the app won't let me link my mobile it just says ' great we've found your products, but when trying to link it says already linked to another account.I am now doubting the move as this seems yo be ...
Hi. Im logging in via the app. Selecting sim i want, it then goes to website. Makes me log in again, then pops up with a msg saying "account closed", if my account was closed then why am I paying for expensive full fibre? Thats a lot of money to b...
Is there a real person on the EE team in UK who can help with a simple issue of me not being able to accesing my account to see my plan, usage and bills instead of going around a circle over and over again for no result at the end!
