EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588209 Views
  • 0 replies
  • 12 Helpful

Resolved! ee app home

why dosent there app work for bill payments ect honestly they should get it sorted it would be easier

Upgrade page not working

I am getting the above when looking at upgrade options on the website - I get one step further on the app but it won't give me any price options. Is this an ongoing issue?

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kosborn30 by Investigator
  • 254 Views
  • 1 replies
  • 2 Helpful

Resolved! Managing my account

I am currently unable to get into the EE app or into the manage my account section of the website. It has been like this for five days and I need to gift data. On the app, it says  "Sorry, there seems to be a problem..." On the website it says "This ...

Disability Access and the EE app

I wanted to raise a point on this community and the replies.I can see that there is what looks like an automatic reply referring everyone with a question to the EE app. As if we didn't try that first but that is another story!I would like to ask if E...

Almamay5 by Established Contributor
  • 351 Views
  • 3 replies
  • 1 Helpful

Resolved! Hopeless app

I am leaving EE because of the app. I try everything, switching off and on, trying to connect with just the phone signal, then with just wifi on,  password changes - after which I get emails saying password successfully changed - and then it doesn't ...

Resolved! Re: Re: App login not working

Can’t log in to the app, put my email address in and it won’t go any further.  Can log on my computer but have never been able to log on using the app, compete garbage. 

kx32 by Visitor
  • 287 Views
  • 1 replies
  • 1 Helpful

Website and App are both horrible

Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...

App and online upgrade still not working

I have an iPhone and wish to investigate an upgrade, no matter how I try your app does not work and neither does your website! I do not wish to chat with someone at this stage. What is wrong, the problem has been ongoing for many weeks?