Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
Been having this issue for a while where I cant look at upgrade deals or any broadband deals as I get this message: " Sorry, something went wrong on our end We’re working to fix this. Please try again later. "I have called a few times about it and th...
I have a bill to view but the only thing I can get working is my profile, I assume the website is down I can login sometimes but nothing really works. Tried on multiple devices, different networks etc.
I paused the WiFi for my daughters devices which i have in a group, it worked, however once we had gone passed midnight last night she was able to use the Internet on her phone. I googled it and it said there could be a glitch with the App so uninsta...
I currently have broadband with EE and was also looking to get a sim card, but whenever i try to look into "EE One" or "Explore Mobile" on the website i get "Your account’s cancelled To get our best prices, you need to be an EE customer." the broadba...
Hi, I am an EE customer. My mobile phone isn't accessible atm as it has been stolen. I am wondering how I can talk to somebody online, using a PC or Laptop. I have access to whatsapp, and can get to the website, but I can't seem to find any way to sp...
I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...
Is anyone else having problems accessing the re app
Hi communityThe only apple product i have right now is iPhone 16 turquoise blue noapple watch ,no laptop ,no desktop mac and only android have too is Samsungx115 tablet that's it ,can removed and deleted those unrecognised device onmy account please.
