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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Trade in

I want to trade in with 17pro max

Resolved! Transferring eSIM in usa

I’m in the US buying the new iPhone and want to transfer my eSIM but it’s not letting me. The app also says it’s under construction- any help!

Why can’t I get on my information

Discount Code Not Working

HiJust been reset up and now non of codes are working and keep stating invalid.i’m trying to upgrade to a 17pro and i’m not on a fix term contract. can anyone help?

My personal details always not match with the EE app

I cannot choose any products in EE app even called & message to EE CS. But still nothing help. !!!

Resolved! In the EE website, unable to find previous bills

In the EE website, I can see my latest mobile phone bill, but have been unsuccessful finding previous bills that I can download. I have managed in the past but is there a problem at present?

EE Sim One Discount with 1.6GBps Broadband

Hey! Recently signed up to a SIM with the one discount, but cannot access the EE App or Website to manage my SIM (Understand I cannot with the 1.6GBPS online manage my broadband, but really need to manage my SIM etc.)Any idea on how this can be done?

Resolved! Upgrade not available via App

Is anyone having issues with the upgrade feature. My contracted ended today but I am still unable to upgrade unless I call. I don't want to call!!

We can't load this right now

Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks

Resolved! struggling to link my new esim to my account

struggling to link my new esim to my account any time i put the code in and confirm that i an the account owner i get this message " Some of the details on your EE ID don’t match those on the account you’re trying to link. to make sure your details a...