Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, allIs it possible to assign a friendly name to each plan/SIM on your account? I appreciate that the app can be permitted to match your contacts to fill in friendly names and photos, but those don't persist on the web site - and it's still not obv...
Ive been sat on Live Chat for 2 hours. Ive had no response. Does this thing actually work!?!?
I can’t access the app and am unable to make changes to the wifi settings to stop my children being online on a school night.How long will the app be down? It would reassure users if there was a notification mentioning when the app was likely to be b...
How can i use my voucher on ee mobile apps. can anyone help me.
The App is horrendous. I wanted to add a PS5 to my account so went through the process and paid £20 upfront. The order never went through. I thought I must have made a mistake so went through the process again and, again the ordernever went through. ...
The EE website is truly one of the worst I've ever visited for a so called technology company. I'm trying to buy a new SIM only card through my business acccount and it keeps loggoing me out. Then there are blanks shop pages. Its slow.Its not suffici...
