EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! No internet in retford

Been two days and I cannot get in the internet and the app is being”upgraded” so cannot even report it! How do you report a problem when the EE app and website are under maintenance or construction???

Thank you

The EE app is absolute crap!

Constantly having issues with the app. Either every time I log in there's maintenance going on and when I am able to use it, which for something's I'd rather not because it's so **bleep** but I'm forced too, it doesn't do what it's supposed to. It sh...

Resolved! E14 ***

Mod edit: [Removed personal information from the community].

Resolved! Apple Music

Apple Music is supposed to be part of the contract but Apple still billing me?

Resolved! Can’t see bills and app doesn’t work !

My Bt broadband account was auto transferred to EE after a recent broadband upgrade . Ever since this transfer I’ve been unable to view my bills either on the app or website . AlsoI have no EE app functionality , no connectivity to router and doesn’...

Resolved! Order

How long does it take for your order to come through

Resolved! Re: Site Restrictions.

How do you turn the restrictions off please?

Unable to view invoices

Trying to view invoices on desktop browser - have tried various browsers and clearing cache etc but keep getting this error;Application error: a client-side exception has occurred (see the browser console for more information). Searching here seems t...

Unable to set up account/link SIM

I am a new business customer and unable to view any bills online or link the physical SIM and the user of the phone is unable to access his account via the app. Both of us getting continual error messages.I have rung support on several occasions to ...