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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1050 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16239 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 193358 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13171 Views
  • 11 replies
  • 2 Helpful

Continuous updates

I am being notified constantly that the app is being updated, therefore unable to use the services I signed up for

EE

My app not working  I'm deaf help please 

Ramya2 by Investigator
  • 139 Views
  • 1 replies
  • 0 Helpful

Over complicated

Been an EE broadband customer since Orange was taken over, and 2 years ago I added a mobile contract. I really want to look at getting roughly the same data for a SIM only, that I'm out of contract, but the process is so convoluted. There's so many o...

Grim77 by Visitor
  • 179 Views
  • 1 replies
  • 1 Helpful

Resolved! Old email

I've had to create a new account, I cannot logon to my real account as I have no access to my old email address and do not have the password. How can I get access? I have my phone here but cannot register it to a new account as it is already register...

Lee3152 by Explorer
  • 197 Views
  • 3 replies
  • 0 Helpful