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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596114 Views
  • 0 replies
  • 12 Helpful

My EE App

Hello, i have recently bought an iPhone 12 64GB with unlimited data, texts, and what not for my son. When i was ordering the iphone - i was not logged into EE or even had an account registered with EE. Although the emails about the delivery went to m...

Fix your website/app

It’s the worst thing I have ever had to navigate with an error message on every single page on the website. You’re meant to be the best network but you have the WORST website and app going!! making it difficult to join your network/do anything or hav...

My EE app - battery usage

Anyone else finding that it uses a huge amount of battery - about 15% of my total usage over the last 24 hours on my Pixel 7 Pro? And that's all background, didn't open the app once.

drbrtsn55 by Investigator
  • 1067 Views
  • 4 replies
  • 1 Helpful

Iphone 12

Hi, i tried adding my new phone number which i got yesterday to my EE account. And when trying to add my device, it does not recognise my number.

Complaint

Hi can anyone advise how you raise a complaint re telephone conversations on 150. They just close them off straightaway without even looking into what happened! Thanks

Seheietu by Visitor
  • 512 Views
  • 1 replies
  • 1 Helpful

EE App

I have the ee app on my I pad. On the Home Screen it has the number 3 in a red dot by the icon. I have cleared all message conversations but it remains. Can someone advise what it means and how do I get rid of the red 3 please

Ianbe3 by Visitor
  • 439 Views
  • 2 replies
  • 0 Helpful

Resolved! Account Deletion

Hi everyone. Can someone tell me how to delete the My EE account? I am no longer a EE customer and but my online account still exists and there is no option to delete it. I seen a post similar to this, but it only explained on how to delete the EE Co...