Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am a PAYG customer. upgrading to a contract, I have my phone but nothing works on it.I have tried my old sim, but I guess that is registered to my old phone still?Putting in the new sim does nothing, no EE logo, but my parent can call the new numbe...
Ok
Hi I'm a complete newbie having got my new SIM for my SIM only contract yesterday. I registered yesterday evening but am unable to login via app or website. I just get login error and yet if I click on register in top right I can then see my detail...
Trying to gain access to ee website and says it’s blocked. Also can’t access the ee app? Any help
I bought a SIM card and it needs my billing address but it won't accept it. I'm from the USA on vacation here.
I just got a new 4gee WiFi mini and it's all set up and working but when I try to add the number to my account it says it recognises it as the 4gee WiFi mini but won't allow me to actually link the phone number? I know there's links to top up and see...
I'm having the exact same issue, and cannot complete the credit check section. Is there a general fix for this?
As per title - unable to view add ons either on MyEE app or via website. 'Sorry, due to a technical problem we are currently unable to to show your available add ons' in website and 'Sorry - no add on available to purchase ' in App. And ' there s...
So i went to check my data, and it says I can upgrade and to contact the account holder. But on the account holder’s phone it says that I can’t upgrade yet. Can anyone help? View from my phone View from the account holders
