EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Unable to update home address

It seems that EE are having problems allowing users to update their personal details on their website leading to important personal data being incorrectly shared with unauthorised members of the public. Awkward it maybe for EE..a serious failure for ...

Notification on new app

Since the new app download I have a notification but can't find what it's for! It's driving me mad! Anyone got any ideas why it's there?

How long is my EE app going to be down.

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Can’t log in to app or account

Hi there, every time I try to log in to my EE app or online account, it says “error, please try later”. I’m a recently new customer, and have never been able to access either method.

3rd party bar

My Ee account

what happened to my ee app

what's happened to my ee app I didn't open [Mod edit: Please do not post personal information on the public board. Thanks!]

Good app

Its good app

Resolved! Phone app help issue.

I think the help bot has gone mad.... I used the app a couple of days ago and I got everything sorted. Clicked on resolved, next thing up pops a new conversation starter 'how can I help you?' . I cliced on resolve issue again converstion cleared, nex...

Website problems

Is anyone else having problems with EE. My texts aren't going through [message 'Queued for sending]. I tried to log on to my online account and get the message 'You have successfully logged out' but I have not been able to even log on! I need thi...