Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Trying to log in and altho I can do that when I try to do anything..i'm trying to upgrade, it tells me to register my device, when I put in my number it tells me my device is already registered to someone and won't let me do anything else
Using the EE app, how can I find out how long is left on my contact.
Hi, I'm trying to sign up to order a new contract but I'm stuck at the register page. I've verified my email address but it then asks me to join the EE community which clearly I have done but still will not let me progress passed the register page.
I have logged into my re with new email address and no longer use my old one. What do I do now?
Very frustrated as data gifting consistently not working. I have sent hours waiting for help on the phone and on the chat line but still no solution. I go Ave also made a complaint but got not reply. Can someone please assist? Thanks.
Hi - I have a login and get into the EE site OK. Then I see a page that says Register but when I try to add my mobile no it says: An account holder and main user for this number already exist. However, I can't see my account, can't see a 'settings' o...
Since the implementation of the modified app (a downgrade), it is still unable to show data usage, extra charges, the correct time greeting or any other useful info.
I can’t gift data on my eewas working ok till 15/9can this be sorted by ee urgently pleasecan’t find a way to complain online which is frustrating, waiting time on phone impossible and no replay on chat
