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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 590216 Views
  • 0 replies
  • 12 Helpful

Cancelled Order

I’ve just moved to the UK and I’ve been trying to get a plan, preferably online. One of the live chat helpers told me it was possible to do it online. I had signed up for and purchased a sim only plan. The transaction went through and it said they’d ...

jianab1 by • Visitor
  • 659 Views
  • 1 replies
  • 0 Helpful

Account holder

I am trying to upgrade,but it says get permission from the account holder when I am the account holder. Please help

Forgot Password reset email doesn't arrive

I'm trying to log into my EE account and am unable to reset my password. I send the "Forgot Password" email but nothing arrives.I have checked my spam/junk folder and there is nothing there. I have added @email-ee.co.uk and @eebroadband.email to the ...

eamon1 by • Contributor
  • 2717 Views
  • 6 replies
  • 1 Helpful

my ee

I already had a PAYG sim card with EE (for a child) and that's what shown on the My EE app, however I've just transferred my main mobile number to EE today.I can't see the new transferred number on the app or website account details when i log in. Do...

nosboh25 by • Visitor
  • 356 Views
  • 2 replies
  • 0 Helpful
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