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In app billing and payment

Sl1mb
Explorer

‎07-04-2023 01:12 PM

When trying to see my bill or make a payment the app says there's been a problem it's not you it's us please try again later but it won't let me see my bills and payments. I've tried reinstalling the app but to know avail being like this for nearly four weeks.

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎08-04-2023 09:19 AM

Welcome to the community, @Sl1mb 

You should be able to access this information. I would recommend speaking to our Mobile Care team so they can check everything from our end for you. 

Chris

Sl1mb
Explorer

‎08-04-2023 10:21 AM

Victor shouted I tried that I think they're all on holiday I'll try again on Tuesday thanks for the help.