EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590186 Views
  • 0 replies
  • 12 Helpful

Issues.

we switched from BT TO EE, just the other day, and  had nothing but issues, first the contract bill was wrong, they got told 8 pound a month from BT and our contract stated this,  they trying to charge us 8.33 so we had a big ordeal over live chat to...

Geo92 by Explorer
  • 481 Views
  • 3 replies
  • 0 Helpful

Resolved! When will website be back up?

Hi any ideas when the site or app will be up again? I am abroad and urgently need to do something on my account but can't access either the app or website and of course UK office is still closed as its middle of the night there.Thanks

tasp by Visitor
  • 485 Views
  • 1 replies
  • 1 Helpful

Detailed calls texts etc

I pay for and used to get current online detailed usage of texts, calls, time, duration etc but no longer have it. Does anybody else have an answer please?

Bullocks by Visitor
  • 359 Views
  • 1 replies
  • 1 Helpful

App not working for a few months now

my app hasn’t been working for a few months now and I keep getting a message saying somethings wrong etc. I used to be able to see how many minutes and data etc I’ve got left but I get nothing now. I can’t even add on my free boost when I try. Also w...

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Ashraf87 by Investigator
  • 494 Views
  • 5 replies
  • 1 Helpful