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My account

Ayishat01
Explorer

‎17-10-2022 03:47 PM

I can’t access my family’s account details and I really need to send my daughter data in university 

0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎17-10-2022 04:11 PM

Hello @Ayishat01 ,

Welcome to the community,

Are you the account holder? in order to do this you need to be the account holder.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Ayishat01
Explorer
In response to Schockwave

‎02-04-2023 03:18 PM

Yes I am the account holder

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Ayishat01

‎02-04-2023 03:22 PM

Hi @Ayishat01,

Is your daughters number on the same billing account as the number you'd like to gift from?

Have you added your daughter's number to your My EE account?

James