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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590063 Views
  • 0 replies
  • 12 Helpful

Resolved! pay monthly sim problem

I'm due my upgrade from my pay monthly sim but when I log in to ee it says I am not the account holder can anyone help please.

Cbhoy74 by Visitor
  • 372 Views
  • 1 replies
  • 1 Helpful

Account showing 0gb

I have £20 subscription pack. My account showing 0gb but payment to my card went through end Oct. Help!! What am I doing wrong?

Update

Since I've updated my Samsung a20 I've had nothing but problems. It continually asks me to register with a pin,yet my previous account used biometrics..can never get into the account in a simple manner..this new update is positively pants

Rudyranx by Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

EE perks

hi, I keep trying to log into my EE perks to access a new code to renew my contract with. Each time I try to reset my password it then says it’s incorrect and locks me out for 24 hours. I work for the NHS and never had an issue before

Woody32 by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

Account Holder

I am the account holder but when I log in it says I am not why and how to I correct this please

Resolved! Account holder

Am trying to upgrade my phone contact as it runs out on the 29/11/22 and it’s saying am not the account holder could you help 

SKieron by Visitor
  • 367 Views
  • 1 replies
  • 1 Helpful