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I go into my account, and they write that I'm not the owner

Asror1
Visitor

‎26-03-2023 02:25 PM

I go into my account, and they write that I'm not the owner. How can I update or restore? Thank you

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎26-03-2023 03:06 PM

@Asror1   When you set this up you set yourself up as a user not the bill payer.  You can change this yourself via your account. 
Log in to your My EE > Menu > Account Settings > Tick bill payer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.