26-08-2026 04:34 PM - last edited on 27-08-2026 10:53 AM by ErikaB1
Everything about EE website and comms is 💩 I've never seen such a 💩show anywhere else before.
So in that email they write:
ee.co.uk/howtocancel
but if you click on it it takes you to:
https://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-contract-...
which then redirects you to:
https://ee.co.uk/help
They had only two years to fix that. What 💩[mod edit: subject added]
26-08-2026 07:02 PM
Hello @johnnybaloney.
Thanks for bringing this to our attention.
Are these links in an email which received after completing the return form?
Speak soon,
Katie
