EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590312 Views
  • 0 replies
  • 12 Helpful

Ee app

Having trouble with app keeps telling me a problem anyone else got same issue

62pete by Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful

Upgrade

Why am I unable to upgrade when my upgrade is due. The message I am getting is Just so you know, we're unable to let you upgrade or get another phone yet.

Alicia32 by Visitor
  • 328 Views
  • 1 replies
  • 0 Helpful

EE app

I wonder if anyone can help having trouble logging in to my account through ee app I don’t stay logged in it just keeps saying log in I have deleted the app and installed it again but no joy thank 

cant log into shop

I keep getting the message "Unfortunately, we couldn't log you in" every time I go onto the shop page.  This is happening on different browsers and different devices.  Is there some way around this to actually add devices to my package?

Add ons

In app and browser keep getting error trying view add ons so tried clear cache restart etc fails on both says try again or something wrong 

Oggys64 by Established Contributor
  • 557 Views
  • 6 replies
  • 2 Helpful

Re joining

I was going to leave and join Vadophone but I changed my mind within 24 hours howcan I do this 

Foxy71 by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful