Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so a very loong time but I am thinking about changing network ...
I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
I have recently moved from BT to EE and found it is good that EE is using Passkeys. I also have to say not so good they are still using SMS 2FA!But the implementation of Passkeys does seem unfinished. Is there any way to feedback my experience includ...
Haven't been able to login to my ee app for 6 months also unable to see bills on website
Just upgraded, says credit agreement is accessible to read on EE account, can't find it anywhere????
Brutal Trying to log in for 3 Days something wrong with EE app Nowt new there tho **bleep**es me off
Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I migh...
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