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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 604219 Views
  • 0 replies
  • 12 Helpful

Resolved! EE Up still not found

I know I am not alone in this, I still cannot find EE Up to sign into Rewards though I have tried to search for it and followed posts from other lost Up seekers. There is a reference to clicking on the "menu in the top left corner" but I have not fou...

clayto2 by • Contributor
  • 450 Views
  • 1 replies
  • 1 Helpful

Upgrade

My contract runs out on the first of march and I'm trying to get a new phone but I can't look at any on the Er Website which is really frustrating. I keep reloading the page lik it say to do but nothing happens and I keep getting the same message  

Stevep69 by • Visitor
  • 381 Views
  • 1 replies
  • 0 Helpful

EEApp issue when cob=natcting EE

Hi I have deleted and downloaded the app and updated to the version released today 5.13.1to no availI have contacted tech support who have not been able to help can you pass this onto the back office to resolve please guys? I receive a message saying...

Bazinga by • Established Contributor
  • 555 Views
  • 3 replies
  • 0 Helpful

Can’t access current usage

When I log into my online account and go onto current usage. I get a message saying sorry we cannot find that page. Has anyone else encountered this please and how do I fix it thanks 

Paddyone1 by • Contributor
  • 879 Views
  • 4 replies
  • 2 Helpful

Phone

How do I get into my other account different phone number 

lisa209 by • Investigator
  • 389 Views
  • 1 replies
  • 2 Helpful

My ee app not

Hi all. Is anyone else's ee app not working. I have reinstalled and still not. Itll ask me to log in and then ask ask pin twice and then won't let me go any further. Please help. 

What the hell is wrong with the My EE app?

Tried to use the app and website last week and today and you're still under maintenance? Not a good look for a big company. Really annoying as I am approaching the end of my present phone contract. I've been with EE for years but maybe it's time to m...

seazedup by • Visitor
  • 1179 Views
  • 5 replies
  • 2 Helpful
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